PAYMENT
We prefer PayPal, all major credit cards accepted via PayPal, unless a special payment arrangement is made with us.

SHIPPING
We ship worldwide. Please see shipping details below:

US Priority: 2 to 3 business days $6.00 for 1 to 12 items purchased, $8.00 for 13 to 24 items purchased, FREE SHIPPING! FOR 25 ITEMS OR MORE PURCHASED.

US 1st Class Mail: 1 to 2 weeks for delivery, $5.00 for 1 to 12 items purchased, $7.00 for 13 to 24 items purchased, FREE SHIPPING! FOR 25 ITEMS OR MORE PURCHASED.

International (Overseas): 1 to 3 weeks delivery, $18.00 for 1 to 12 items purchased, $20.00 for 13 to 24 items purchased, FREE SHIPPING! FOR 25 OR MORE ITEMS PURCHASED.

All items will be shipped in two business days by USPS. If you have any questions, please contact us.

REFUND
100 % Satisfaction Guarantee
You will never take a chance with us. We offer a 100% satisfaction guarantee on everything you buy from us. You have a 2 day inspection time period. If you are not happy with what you get from us just e-mail us for a return authorization number! You need to get it back to us within 7 days from the date you received your order and you will receive a refund less shipping and handling.
We are not responsible if you order the wrong size, type or grade of loose gemstone or the wrong type or size of gemstone setting or jewelry. If for some reason we have made a mistake and sent you something wrong in your order we will make it right with a exchange. There will be no refunds past the 7 day time period.

SHIPPING NOTICE Please Read Carefully

NOTICE:

Go Gem Go Discount Gemstones regrets that because of the increase in Scammers we will not be responsible and will not issue refunds or credits for items that are claimed as non-delivered packages. You always have the option to insure your packages against theft or damage. To counteract the scammers, theives or unfortunate acts. Dated and time-stamped Delivery Confirmations and Customs Declaration Receipts, with the customer's name and address are retained for a period of one year to provide Ebay and Paypal proof that the package was sent.

IMPORTING AND CUSTOMS RESTRICTIONS Please check with your local Customs Office for restrictions regarding the importing of Precious and Semi Precious Gemstones or Jewelry. Go Gem Go Discount Gemstones will not be liable for any losses of confiscated gemstones or jewelry or "Returned Items" as a result of Import Restrictions. You may find more information about your country's export restrictions at this link: USPS-International Mail Manual - Index of Countries and Localities

EMBARGOED ITEMS:

Please note: In July 2003, a U.S. trade embargo against Burma (Myanmar) became effective. Go Gem Go Discount Gemstones is aware of this embargo and the respective eBay guidelines. Please know that all our items of Burmese origin have been exported from Burma (Myanmar) prior to July 2003. All further manufacturing (e.g. heating cutting, polishing) was performed in other countries. Thus, according to U.S. Federal Law and Custom Regulations, these goods are therefore considered of other origin.